The Free Userback Alternative
Capture visual feedback for free — no widget, no per-seat pricing.
Userback collects annotated screenshots and video feedback from your users through a widget embedded in your product, routing it into a dashboard and your dev tools. It's a solid choice for product teams managing user feedback. If you simply want to annotate a page yourself and send it, you don't need a feedback platform — a free extension covers it.
What is Userback?
Userback embeds a feedback widget in your web app so users can submit annotated screenshots and screen recordings, which are organized in a dashboard with integrations and workflows. It targets product and development teams.
Highlite vs Userback at a glance
| Highlite | Userback | |
|---|---|---|
| Price | Free to annotate — optional Premium at $4.99/month | Paid subscription |
| Free plan | Yes — permanent free plan, no trial clock | Free trial, then paid |
| Account required | No account needed | Account + widget installed in your product |
| Setup | Install the browser extension, annotate any page in seconds | Embed the widget, set up projects and integrations |
| Where it works | Any public webpage, directly in your browser | Products where you've installed the widget |
| Privacy | Annotations stay in your browser by default | Feedback stored in Userback's cloud |
| Issue tracking & integrations | No dashboard or ticketing — download, copy or send an annotated screenshot | Yes — dashboard, video feedback, integrations |
| Best for | Fast, personal visual annotation and sharing | Product teams collecting and managing user feedback |
Competitor details are general and may change — check Userback’s site for current pricing and features.
Why choose Highlite
- Free to annotate — no per-seat platform cost
- Nothing to embed; works on any page in your browser
- No account or project setup
- Private by default — annotations stay local
When Userback is the better choice
- Collects annotated screenshots and video from real users
- Organizes feedback in a dashboard with assignees
- Integrates with dev and project-management tools
- Built for managing a stream of user feedback
The bottom line
Userback is the right tool when you need to gather and triage feedback from users at scale. For one person annotating a page and sharing it, Highlite is the free, zero-setup alternative.
Frequently asked questions
Is there a free alternative to Userback?
Yes. Highlite is a free browser extension that annotates any webpage and exports a screenshot, with no account. It isn't a managed feedback platform, but it handles quick visual feedback for free.
How is Highlite different from Userback?
Userback embeds a widget in your product to collect and manage user feedback in a dashboard. Highlite is a browser extension for fast, private annotation with no account. One is a feedback platform; the other is personal markup.
Does Highlite record video feedback?
No. Userback captures annotated screenshots and screen recordings from users. Highlite focuses on annotating pages and exporting screenshots — no video capture.
Do users need to install anything to give feedback?
With Userback, feedback comes through a widget you embed — users install nothing. With Highlite, the person giving feedback installs the free extension once; nothing is embedded on the site.
Compare Highlite with other tools
Guides from the blog
How to Collect Client Feedback on a Live Website
Clients struggle to describe what they want in words. Let them point at the live site instead. Here's a lighter way to collect website feedback.
Website Audits: How to Give Crystal-Clear Visual Feedback to Your Developers
Your developers aren't ignoring your feedback. They just can't understand it. Here's how visual annotations turn confusing bug reports into instant fixes.
The free Userback alternative is one click away
Install Highlite and annotate your first webpage in seconds — no account required.